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PayDay News | Australian Payments News

CBA unleashes AI “Companion” for testing on real customers

Editor
10 Jun, 2026
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Warwick Ponder
Editor
10 Jun, 2026
Add us as a preferred source on Google
Commonwealth Bank’s AI vision just got real, with the bank unleashing “CommBank Companion” for testing on both businesses and consumers last week.
CBA unleashes AI “Companion” for testing on real customers
Executive General Manager Customer, Digital & AI, Dr Michael Baumann, explained that “building trusted, secure AI experiences for customers - means testing, learning and refining as we go”.

Commonwealth Bank’s AI vision just got real, with the bank unleashing “CommBank Companion” for testing on both businesses and consumers last week.

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