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PayDay News | Australian Payments News

Chargeback fraud is real but the problem runs deeper than bad customers


6 May, 2026
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Guest Contributor

6 May, 2026
Add us as a preferred source on Google
This week media shone a light on small businesses losing thousands to fraudulent chargebacks. The merchant experiences reported are important — and they point to something the payments industry has been too slow to address systematically.
Chargeback fraud is real but the problem runs deeper than bad customers
Payments Disputes Institute Founder, Nina Kutzner.

This week media shone a light on small businesses losing thousands to fraudulent chargebacks. The merchant experiences reported are important — and they point to something the payments industry has been too slow to address systematically.

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