Archive

Banks

Jun 3, 2025

Westpac deploys call centre AI to detect scams

Westpac is piloting new AI technology which it says will revolutionise its customer support capabilities, including improving the bank’s ability to detect if a customer is being scammed.

Jun 3, 2025

Would you trust AI to access your wallet and do your shopping?

What are the trust, privacy and liability issues for consumers in a new world of AI-powered commerce?

Banks

May 27, 2025

ANZ Worldline cedes market share to Stripe and other non-bank acquirers

Stripe is making big inroads into the Australian acquiring market at the expense of ANZ Worldline and Westpac.

A2A

May 27, 2025

AP+ moves to conquer large batch payments hurdle for NPP

Australian Payments Plus (AP+) is designing a solution for large batch payments over the New Payments Platform, after the Reserve Bank of Australia expressed serious concerns about progress.

Banks

May 27, 2025

CBA calls for more BNPL checks as sun sets on Aussie-led fintech boom

The nation’s biggest lender and largest consumer bank CBA has called for more credit controls in the Buy Now Pay Later (BNPL) sector ahead of regulatory reforms due to kick in on June 10.

Fintech

May 27, 2025

DCS credit card rewards to offset carbon emissions via Sphere

In a world first, a new partnership between DCS Card Centre (formally Diners Club Singapore) and Australian eco-tech, Sphere will enable consumers to use their rewards to offset carbon emissions and aid biodiversity.

Regulation

May 27, 2025

Digital wallets continue to explode ahead of regulatory controls

Industry analysts are predicting a further 20.8% growth of digital wallet usage in Australia in 2025, while the sector remains devoid of regulatory controls.

May 27, 2025

Fighting AI with AI – tech battle looming to combat Aussie APP scams

Friendly AI may be the best form of defence against predicted increases in sophisticated AI-driven criminal scams in Australia, according ACI Worldwide’s Scamscope report.

Fintech

May 20, 2025

Adyen reports record Australian growth and a compliance breach

Dutch-owned merchant payments provider, Adyen, could be facing heightened regulatory scrutiny of its Australian business after a local audit by PwC found that the subsidiary may have breached a condition of its financial services licence.