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PayDay News | Australian Payments News

The Interchange Bench


22 Sep, 2026
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The Interchange Bench

22 Sep, 2026
Add us as a preferred source on Google
On The Interchange Bench this week, Ollerenshaw joins Cuscal as chief people officer, Haylock goes to market at Hello, Amex serves up NFL slice of Americana, Visa’s up for some rugga schmoozing, and Visa/Mastercard settle US$167.5m ATM fee case.
The Interchange Bench

On The Interchange Bench this week, Ollerenshaw joins Cuscal as chief people officer, Haylock goes to market at Hello, Amex serves up NFL slice of Americana, Visa’s up for some rugga schmoozing, and Visa/Mastercard settle US$167.5m ATM fee case.

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PAYDAY NEWS ANNIVERSARY EDITION

trending

Sleepless payments: the mental health cost of keeping money safe
Scams, AI attacks and constant availability are testing payments workers’ wellbeing, from fraud desks to armoured trucks, as employers face pressure to address workloads, recovery time and job
Hello Clever says wellbeing starts before workers burn out
Hello Clever’s people chief Celia Baée says payments businesses must look beyond wellbeing programs, building trust through accountable leadership, sustainable workloads and support as AI and rapid change
AusPayNet says protecting mental health must be central as AI reshapes payments
AusPayNet’s Annette Young says staff wellbeing underpins payments resilience, urging employers to provide clarity, build confidence with AI and collaborate on the human impact of technological change.
Payments resilience starts with people: Global Payments
Global Payments’ Colin Baines says round-the-clock demands, cyber risks and technological change require sustainable workloads, practical support and leaders who treat staff wellbeing as a shared responsibility.
Amex “no surcharge” exodus?
American Express may face an acceptance revolt beyond the government, council and retail business that already block its cards in Australia. Three of Australia’s major banks – Westpac,

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