THE PAYMENTS SPOTLIGHT

WOMEN IN PAYMENTS - 2026 EDITION

Across Australia’s payments sector, women are leading complex work in technology, regulation, banking, fintech and customer experience. This edition brings together their stories, insights and career lessons, recognising the people helping shape the future of how money moves.

Collaboration and user experience: Peta Gray – NSW Treasury

Collaboration and user experience: Peta Gray – NSW Treasury

Experience in customer-facing roles remains an asset for Peta Gray, shaping a deep understanding of customer needs and expectations, the real-world challenges in payments, and how systems are experienced in...
Payments legend Dhun Karai is finally slowing her pace … sort of

Payments legend Dhun Karai is finally slowing her pace … sort of

Dhun Karai - one of the most influential women in Australian payments – is slightly easing her lightning pace for the first time in three decades, citing aggressive promotion of...
Gender equality is not charity: Alison O’Brien – PayPal Australia

Gender equality is not charity: Alison O’Brien – PayPal Australia

One of the most recognisable faces in the Australian payments sector, Alison O’Brien began her journey in payments with then-startup Tyro and is now Director of Enterprise and Mid-Market at...
Passion and self-belief: Danielle Johnson – Westpac

Passion and self-belief: Danielle Johnson – Westpac

Technology, passion and self-belief have proven a winning combination for Danielle Johnson, the Managing Director of International Payments & Corporate Cards at Westpac....
Humanity and infrastructure: May Lam – Australian Payments Plus

Humanity and infrastructure: May Lam – Australian Payments Plus

From cheque processor to Chief Information Officer at Australia’s domestic payments powerhouse, May Lam has lived and experienced the gamut of payments over the past 20 years, seeing it as...
Humanity and experience: Lynn Kraus AM – Australian Payments Plus

Humanity and experience: Lynn Kraus AM – Australian Payments Plus

Leading the team in charge of Australia’s domestic payments infrastructure seems a daunting task, but for Lynn Kraus, her diverse career and the incredible team culture at Australian Payments Plus...
Always learning: Nina Kutzner – Payments Expert and Business Leader

Always learning: Nina Kutzner – Payments Expert and Business Leader

The rawness and complexity of payments hooked Nina Kutzner and has led to a successful and innovative career....
Embracing diversity: Bianca Bates – J.P. Morgan

Embracing diversity: Bianca Bates – J.P. Morgan

Following a pivotal decision to relocate with her family to Hong Kong for a payments role in 2015, Bianca Bates is now helping to shape the industry’s future in Australia....
Curiosity and growth: Kathleen Harker – ANZ

Curiosity and growth: Kathleen Harker – ANZ

Kathleen Harker’s rise in the payments sector to Associate Director of Strategic Growth at ANZ started somewhat unexpectedly. She had to grow and adapt quickly to keep up with the...

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