Top Stories

Banks, telcos and Big Tech are now legally on the hook for scams, but some warn auto-refunds could be a honeypot for crooks

Jun 3, 2026

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Banks, telcos and Big Tech are now legally on the hook for scams, but some warn auto-refunds could be a honeypot for crooks

A plan to automatically reimburse scam victims with verified losses below $3,000 could backfire, according to Australian Telecommunications Alliance boss Luke Coleman.

Fintech

Fiserv doubles down - bans its merchants from recovering fees from all networks and international tourists

Jun 3, 2026

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Fiserv doubles down - bans its merchants from recovering fees from all networks and international tourists

While the Reserve Bank of Australia (RBA) and ACCC have only talked about surcharge restrictions for Visa, Mastercard and eftpos, US payments giant Fiserv’s Australian operation is going the whole hog - banning its unwitting merchant customers from surcharging everything from Amex, China Union Pay and Discover.

Regulation

QR, Crypto and PayTo fail to attract consumer take up despite investments: RBA

Jun 3, 2026

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QR, Crypto and PayTo fail to attract consumer take up despite investments: RBA

Continuing investment and marketing spend on QR, Crypto and PayTo payments have failed to convince consumers to walk away from the convenience and speed of traditional cards, according to the Reserve Bank of Australia’s latest Consumer Payment Behaviour Survey. But PayID is bucking the trend and starting to take off.