Amex ordered to compensate customer after privacy breach

Staff Reporter
PayDay News
17 Jun, 2026
The Australian Privacy Commissioner has ordered American Express Australia to compensate a customer, apologise and strengthen internal controls after finding the card issuer failed to adequately protect personal information from unauthorised employee access.
Amex ordered to compensate customer after privacy breach

The Australian Privacy Commissioner has ordered American Express Australia to compensate a customer, apologise and strengthen internal controls after finding the card issuer failed to adequately protect personal information from unauthorised employee access.

Subscriber article

This article is available to PayDay News subscribers.

trending

Australia Post promises at least 4,000 retail outlets, but some already operate without cash and hundreds lack Bank@Post, raising questions about what cash and payment services will survive
On The Interchange Bench this week, TNS promotes PAX chief Johnson to global role, Walsh appointed pay’s marketing chief, Younes takes on platforms at Stripe, Edwards lands as
Coles has shut down Coles Pay but is stepping up Flybuys rewards ahead of Christmas just as Australia’s banks cut credit card perks, reframe loyalty offerings and consumers
Australian merchants using Adobe Commerce and Magento were last week urged to apply security patches immediately after authorities warned a critical vulnerability was being actively exploited.
Crypto executives say AUSTRAC’s recent crackdowns will strengthen the industry’s legitimacy.

RELATED STORIES ▸

The fault lines in Australia’s payments
The fault lines in Australia’s payments
The fault lines in Australia’s payments
Commentator Vibhu Arya breaks down the recent RBA submissions, analysing who is lobbying for what at a high level. ...
Australia Post to drop Western Union as AUSTRAC opens investigation
Australia Post to drop Western Union as AUSTRAC opens investigation
Australia Post to drop Western Union as AUSTRAC opens investigation
Western Union is now under enforcement investigation over its agent network six weeks before its biggest Australian agent walks after ...
Macquarie backs industry-wide A2A push as RBA priority
Macquarie backs industry-wide A2A push as RBA priority
Macquarie backs industry-wide A2A push as RBA priority
Macquarie wants AP+ running BECS and the NPP, while fintechs have attacked the NPP access costs. ...
No deposits, as ACCC puts banks on a short leash for ATM trial
No deposits, as ACCC puts banks on a short leash for ATM trial
No deposits, as ACCC puts banks on a short leash for ATM trial
The ACCC has cleared the National Australia Bank, Westpac, ANZ and Bank of Queensland to start their regional ATM experiment, ...
Public interest test on the line with RBA submission due in days
Public interest test on the line with RBA submission due in days
Public interest test on the line with RBA submission due in days
Submissions to the Reserve Bank's payments review close Friday, with a warning of lopsided debate pushing wallets and Amex ahead ...
Harvey Norman, Latitude fined $55m over misleading interest-free campaign
Harvey Norman, Latitude fined $55m over misleading interest-free campaign
Harvey Norman, Latitude fined $55m over misleading interest-free campaign
Harvey Norman and Latitude have been hit with $55 million in Federal Court penalties after misleading millions of Australians about ...

Got a story to share?

Get in touch with PayDay News today!

Advertising Enquiry

Fill out the form below, and we will be in touch shortly.

Contact Information

Got a story to share

Fill out the form below, and we will be in touch shortly.

Contact Information