Blockley hangs up his payments consulting hat

Staff Reporter
PayDay News
17 Dec, 2025
After 37 years of consulting for some of the nation’s biggest banks and global card schemes, the big end of town’s gun for hire Lance Blockley is hanging up his hat at The Initiatives Group (TIG) and passing on the mantle.
Blockley hangs up his payments consulting hat

After 37 years of consulting for some of the nation’s biggest banks and global card schemes, the big end of town’s gun for hire Lance Blockley is hanging up his hat at The Initiatives Group (TIG) and passing on the mantle.

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Scams, AI attacks and constant availability are testing payments workers’ wellbeing, from fraud desks to armoured trucks, as employers face pressure to address workloads, recovery time and job
Hello Clever’s people chief Celia Baée says payments businesses must look beyond wellbeing programs, building trust through accountable leadership, sustainable workloads and support as AI and rapid change
AusPayNet’s Annette Young says staff wellbeing underpins payments resilience, urging employers to provide clarity, build confidence with AI and collaborate on the human impact of technological change.
Global Payments’ Colin Baines says round-the-clock demands, cyber risks and technological change require sustainable workloads, practical support and leaders who treat staff wellbeing as a shared responsibility.
American Express may face an acceptance revolt beyond the government, council and retail business that already block its cards in Australia. Three of Australia’s major banks – Westpac,

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