Leaked list reveals high risk NPP customers

Senior Business Correspondent
25 Mar, 2026
Michael Sainsbury
Senior Business Correspondent
25 Mar, 2026
Cuscal, Westpac, Zepto and ANZ have been told to keep a close eye on more than two dozen companies in the remittance and money transfer, securities with investments and gambling sectors that feature on a leaked “high risk” list of merchants they connect to the financial system via the New Payments Platform.
Leaked list reveals high risk NPP customers

Cuscal, Westpac, Zepto and ANZ have been told to keep a close eye on more than two dozen companies in the remittance and money transfer, securities with investments and gambling sectors that feature on a leaked “high risk” list of merchants they connect to the financial system via the New Payments Platform.

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Scams, AI attacks and constant availability are testing payments workers’ wellbeing, from fraud desks to armoured trucks, as employers face pressure to address workloads, recovery time and job
Hello Clever’s people chief Celia Baée says payments businesses must look beyond wellbeing programs, building trust through accountable leadership, sustainable workloads and support as AI and rapid change
AusPayNet’s Annette Young says staff wellbeing underpins payments resilience, urging employers to provide clarity, build confidence with AI and collaborate on the human impact of technological change.
Global Payments’ Colin Baines says round-the-clock demands, cyber risks and technological change require sustainable workloads, practical support and leaders who treat staff wellbeing as a shared responsibility.
American Express may face an acceptance revolt beyond the government, council and retail business that already block its cards in Australia. Three of Australia’s major banks – Westpac,

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