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Banks

News about the roles of banks and banking in the Australian payments space

Banks

+1

NAB scam warning: social media & high-profile Aussies
LockSimple

Jan 28, 2026

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NAB scam warning: social media & high-profile Aussies

Criminals impersonating well-known Australians - including nabtrade market analyst Tom Piotrowski - are increasingly using social media to lure people into investment scams and rip them off, according to NAB.

Digital & Online

+1

Macquarie tackles payment queries with AI ‘Q’
LockSimple

Jan 21, 2026

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Macquarie tackles payment queries with AI ‘Q’

Macquarie Bank says its new AI customer service agent Q has the ability to answer commonly asked payments questions.

Fintech

+3

Square using machine learning and AI to cut off illicit tobacco
LockSimple

Jan 21, 2026

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Square using machine learning and AI to cut off illicit tobacco

While a group of payments providers are actively working to help stop criminals, others appear to be sanguine, with well-known terminal providers still very visible in illegal tobacco and vape stores.

Fintech

+2

Strapped for cash? Sports sponsorship payments influence that never shows up in the register
LockSimple

Jan 14, 2026

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Strapped for cash? Sports sponsorship payments influence that never shows up in the register

The major card schemes and big banks are ubiquitous in their sponsorship of Australia’s major sporting codes and events but hide behind the sporting codes administrators as they wield influence.

Regulation

+1

CBA commits to pay back a third of the “excessive” fees that ASIC says it charged low income customers
LockSimple

Jan 7, 2026

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CBA commits to pay back a third of the “excessive” fees that ASIC says it charged low income customers

Commonwealth Bank (CBA) is staring down the corporate regulator, committing to pay back only a third of what ASIC says it charged low income customers and Centrelink recipients in “excessive” account fees.

Cash

+2

Mandate kicks off a big year for cash policy, as ACCC greenlights ABA collaboration on distribution despite concerns
LockSimple

Jan 7, 2026

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Mandate kicks off a big year for cash policy, as ACCC greenlights ABA collaboration on distribution despite concerns

The Cash Acceptance Mandate became law on January 1 and the ACCC has now greenlighted the Australian Banking Association (ABA) to collaborate on cash distribution despite stakeholder concerns - kicking off a huge year for cash policy in Australia.

Banks

Aussies urged to claim $820 million in uncashed cheques, as Feds phase them out
LockSimple

Dec 17, 2025

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Aussies urged to claim $820 million in uncashed cheques, as Feds phase them out

The Federal Government will fund key agencies to quickly phase out cheques in Government, while the industry is urging consumers to cash in their cheques before the September 2029 deadline.

Fintech

+4

Blockley hangs up his payments consulting hat
LockSimple

Dec 17, 2025

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Blockley hangs up his payments consulting hat

After 37 years of consulting for some of the nation’s biggest banks and global card schemes, the big end of town’s gun for hire Lance Blockley is hanging up his hat at The Initiatives Group (TIG) and passing on the mantle.

Banks

ASL to start 2026 with a new name and tagline – “Australia’s payments bank”
LockSimple

Dec 10, 2025

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ASL to start 2026 with a new name and tagline – “Australia’s payments bank”

ASL will start 2026 with a new name – Banking Circle – as it moves to compete with a bolstered Cuscal fresh from its Indue acquisition.

Digital & Online

+3

As the rollout deadline approaches, Confirmation of Payee may need to race on off-system BSBs and allocated EFT
LockSimple

Dec 10, 2025

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As the rollout deadline approaches, Confirmation of Payee may need to race on off-system BSBs and allocated EFT

The rollout of Confirmation of Payee is due for completion by year end, already reaching 141 million Australian bank accounts across 116 organisations. But like all payments upgrades there may be some work still to do at the edges, including off-system BSB and allocated EFT transactions.

Regulation

+1

CBA pays $792k for CDR breaches
LockSimple

Dec 10, 2025

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CBA pays $792k for CDR breaches

The Commonwealth Bank of Australia (CBA) has paid penalties totalling $792,000 after the ACCC issued it with four infringement notices for alleged breaches of the Consumer Data Right (CDR) Rules.

Merchant Service Fees

+3

Chargeback fees surge as AI reshapes online payments and merchants bear the cost
LockSimple

Dec 10, 2025

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Chargeback fees surge as AI reshapes online payments and merchants bear the cost

Bank disputes processes are giving way to automated, opaque and more expensive fintech systems, costing merchants big dollars in fees as online sales boom.

Banks

+1

NAB completes Citibank migration, becomes nation’s super Issuer
LockSimple

Dec 3, 2025

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NAB completes Citibank migration, becomes nation’s super Issuer

NAB just became Australia’s biggest card issuer with the completion of the Citibank migration, and now it wants relief on the Reserve Bank’s proposed interchange cuts.

Regulation

+2

Retailers call on banks to act on Illicit tobacco as revenues take a hit
LockSimple

Dec 3, 2025

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Retailers call on banks to act on Illicit tobacco as revenues take a hit

Retailers have called on the payments industry to speed up disconnections of illegal tobacco stores, as their revenues take a significant hit.

Digital & Online

+2

Westpac launches universal feature to cancel subscription payments
LockSimple

Dec 3, 2025

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Westpac launches universal feature to cancel subscription payments

Westpac and Mastercard have collaborated to develop a new “first of its kind in Australian banking” feature, enabling Westpac customers to be able to view and cancel subscription payments directly through the Westpac app.

Cash

+1

Can an ATM passion project assist remote cash distribution blues?
LockSimple

Nov 26, 2025

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Can an ATM passion project assist remote cash distribution blues?

NAB CEO Andrew Irvine has revealed his “passion project” - a multi-deposit ATM - to assist cash distribution in remote communities, but it turns out he isn't the only one in the industry with a deep enthusiasm for the technology.

Merchant Service Fees

+4

Big banks urge RBA to test scheme fee regulation and broaden cards inquiry
LockSimple

Nov 19, 2025

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Big banks urge RBA to test scheme fee regulation and broaden cards inquiry

The Reserve Bank of Australia (RBA) should not be deterred from regulating the scheme fees charged by Visa and Mastercard because of the possibility of litigation, according to Commonwealth Bank CEO Matt Comyn.

Regulation

+3

Comyn quits tobacco – shutting down terminals and accounts
LockSimple

Nov 19, 2025

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Comyn quits tobacco – shutting down terminals and accounts

With ANZ Worldline also taking action, questions remain over whether Westpac and NAB are making any credible efforts.

Banks

+1

NAB races to land Citi migration by December as customers brace for rewards change
LockSimple

Nov 19, 2025

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NAB races to land Citi migration by December as customers brace for rewards change

Former Citi customers will be migrated to the new MyCard platform but more work remains on balances and with partners, as looming RBA interchange cuts threatens existing rewards.

Merchant Service Fees

+4

Westpac confirms interchange pays for its credit card rewards
LockSimple

Nov 19, 2025

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Westpac confirms interchange pays for its credit card rewards

Westpac CEO, Anthony Miller told the Standing Committee on Economics yesterday that rewards are funded by interchange fees, despite the Reserve Bank ruling them an ineligible interchange cost.

Fintech

+3

ANZ Worldline gets tough on illegal tobacco as AUSTRAC targets banks and PSPs
LockSimple

Nov 12, 2025

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ANZ Worldline gets tough on illegal tobacco as AUSTRAC targets banks and PSPs

“Just like the banks, payment platform providers should already be alive to the risks of illicit tobacco profits and consider who they are providing services to and how much risk they carry,” AUSTRAC.

Banks

CBA cries foul after receiving Shonky Award for “unfair fees”
LockSimple

Nov 12, 2025

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CBA cries foul after receiving Shonky Award for “unfair fees”

CommBank is sending its shonky award for “unfair fees” back to CHOICE, after revealing it has paused fees for “eligible concession customers” and had spent $25 million on goodwill payments.

Fintech

+3

Tyro locks in new CEO as suitors continue to circle
LockSimple

Nov 12, 2025

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Tyro locks in new CEO as suitors continue to circle

Shareholders are agitating for incoming chief Nigel Lee to realise some value for the company.

Merchant Service Fees

+3

Westpac wins ALDI acquiring ahead of surcharge ban
LockSimple

Nov 12, 2025

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Westpac wins ALDI acquiring ahead of surcharge ban

Westpac has won ALDI’s acquiring business, just months out from the Reserve Bank of Australia’s proposed ban on surcharging which will force the supermarket giant to rethink its payments strategy.

Fintech

+3

Tyro and Square cut off illicit tobacco merchants, as KYC rules go out the window
LockSimple

Nov 5, 2025

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Tyro and Square cut off illicit tobacco merchants, as KYC rules go out the window

As violence escalates in Australia’s $10b illegal tobacco wars, Tyro and Square have started pulling out payments terminals - while other PSPs and payment facilitators are sitting on their hands and counting the fees.

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