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Oliver Buchannon
Michael Sainsbury

Michael is a multi-award winning independent business journalist who has worked in Australia and the Indo-Pacific and spent four years as a China correspondent. He has worked for News Corp, Fairfax, Nikkei and a range of independent media outlets, including Crikey and The Saturday Paper, and describes himself as an advocate of independent media.


Revolut renews bank licence bid and launches $1,200 debit card as regulatory clouds gather

Revolut renews bank licence bid and launches $1,200 debit card as regulatory clouds gather

Switched off from the NPP PayTo service for now after a a zombie fraud incident, the global fintech is also fighting to gain a licence in the US and has been blocked from onboarding new customers in the European Union, even as its customer numbers grow and its valuation has soared past US$100 billion.

Fintech

+1

Visa spent 15 years killing surcharges now it wants the banks to do the dirty work

Visa spent 15 years killing surcharges now it wants the banks to do the dirty work

With every major scheme now committed to no-surcharge rules from October 1, attention turns to the wording no one will publish, the policing no one will detail, and the new service fees merchants are already reaching for. The promised consumer savings may be the first thing to disappear.

Surcharging

eftpos moves first on “no surcharge” rule but may face resurgence of terminal service fees

eftpos moves first on “no surcharge” rule but may face resurgence of terminal service fees

eftpos owner Australian Payments Plus (AP+) plugs least cost routing as merchants prepare to swallow billions in fees and questions swirl about policing “no surcharge” rules and a potential resurgence of terminal service fees.

Merchant Service Fees

+2

Punters to pay for rewards, as costly Amex applies “no surcharge” rule and Tyro complies

Punters to pay for rewards, as costly Amex applies “no surcharge” rule and Tyro complies

Struggling small businesses and their customers will be forced to pay for costly premium Amex rewards programs and international card fees, after the RBA gave non-designated card schemes like Amex, Discover and China UnionPay a temporary green light to apply “no surcharge” rules from October 1. Tyro has joined Fiserv in bowing to the international card schemes “no-surcharge” rules without question.

Merchant Service Fees

+2

CBA sounds the bell on AI job losses but are payments functions on the block?

CBA sounds the bell on AI job losses but are payments functions on the block?

So far most Australian institutions have been reluctant to identify AI replacing jobs but the evidence from offshore on fraud, AML, compliance and back office staff is clear. The nation’s biggest payments player - Commonwealth Bank - is leading the AI charge locally, in the footsteps of global counterparts like HSBC, Citi, JP Morgan, Visa, Mastercard, PayPal and Block.

Banks

+1

Fixes emerge for corporate card tax-invoice nightmare

Fixes emerge for corporate card tax-invoice nightmare

Corporate card statements have never been the easy answers to GST compliance but Visa and Peppol have cracked solutions that could save businesses thousands of wasted hours in administration and mountains of paperwork – not to mention lucrative new revenue streams for the winners.

Cards

AP+ compliance breaches shrouded in secrecy as incident concerns rise

AP+ compliance breaches shrouded in secrecy as incident concerns rise

A published "naughty list" of NPP breaches fails to properly name the companies responsible or the penalties applied, despite increasing concern about recent incidents like the $3 million social media fraud scheme that forced fintech Revolut to suspend its PayTo service.

Fintech

+2

Visa ascendent in business card market as Westpac switches

Visa ascendent in business card market as Westpac switches

Westpac moves new customers to Visa’s B2B ecosystem as the softer mortgage market focuses major banks even more intensely on business lending.

Banks

+1

Webjet falls victim to RBA payments changes as Virgin returns to in-house package tours

Webjet falls victim to RBA payments changes as Virgin returns to in-house package tours

Virgin is quickly following Qantas into package tours and non-card partners as it moves to counter cuts to interchange and the card surcharging ban ahead of their implementation on October 1.

Merchant Service Fees

+3

Bank flags help catch smoke crooks, as Tyro cuts tobacco list by 30%

Bank flags help catch smoke crooks, as Tyro cuts tobacco list by 30%

Bank reporting of illegal tobacco to AUSTRAC is ramping up and starting to have real world impacts, with suspect funds being confiscated after accounts were flagged by ANZ and Westpac. But there is a lot more to be done ... stores remain open and the trade continues to shift online, as illicit alcohol looms as the next big underworld threat.

Cash

+3

Business groups seek urgent guidance on non-card discount rules

Business groups seek urgent guidance on non-card discount rules

As the surcharge ban looms, industry groups are predicting the return of cash discounts and the introduction of benefits for account-to-account payments for online transactions - but what are the rules?

Cash

+2

Will Aldi hike prices to cover card fee hit?

Will Aldi hike prices to cover card fee hit?

Are Aldi prices about to rise for price-sensitive customers who can least afford it? The German chain already faces a cost disadvantage on payments to its larger rivals Coles and Woolworths, now it faces a government dictated hit to its competitive advantage.

Merchant Service Fees

+2

Westpac and NAB ramp up as paytechs grab small business lending

Westpac and NAB ramp up as paytechs grab small business lending

Australia's banks are finally waking up to small business as data driven payments operators like PayPal, Square, Tyro, Stripe and BNPL offer easier credit options through “embedded finance” often linked to transactions.

Fintech

+1

As fuel soars Visa and Mastercard take aim at Australia's fleet card market

As fuel soars Visa and Mastercard take aim at Australia's fleet card market

The global payments giants are partnering with big banks like Westpac to move into territory long dominated by Fleet Card and WEX's Motorpass, and petrol station operators said the incumbents have had it too good for too long.

Cards

Cuscal spends $48m on NZ EFTPOS network amid sector modernisation program

Cuscal spends $48m on NZ EFTPOS network amid sector modernisation program

The Reserve Bank of New Zealand is keen to prioritise an account-to-account network but industry body Payments NZ is concerned that security issues should take priority.

Regulation

+2

Bolt repurposes AP+ white elephant Beem after Binance setback

Bolt repurposes AP+ white elephant Beem after Binance setback

As it looks to recover from an embarrassing short-lived relationship with controversial crypto wallet Binance, Bolt Group's latest move is to give Beem a facelift and turn it into a “true everyday money app”.

Fintech

+2

Commercial card printing frenzy as banks chase interchange

Commercial card printing frenzy as banks chase interchange

The RBA's commercial card carve-out has handed banks, schemes and loyalty programs a licence to hunt 4m ABN holders in Australia to fill $910m revenue hole.

Merchant Service Fees

+1

Citizens left holding the bill as the government undermines its payments reform agenda

Citizens left holding the bill as the government undermines its payments reform agenda

As Canberra bans surcharges in October, a glaring loophole has been left open that hands NAB the country's biggest commercial card windfall. Taxpayers will be forced to cover the cost of expensive corporate credit cards used to pay for government services, while public servants will inflict pain on small businesses every time they open their wallets, forcing up prices.

Regulation

+2

How the RBA created the surcharge snafu it now blames on others

How the RBA created the surcharge snafu it now blames on others

Amidst high inflation, global uncertainty and surging fuel prices, Michele Bullock announced the controversial surcharging ban last week by saying the system "no longer works as intended." What she didn't say is that she was one of the people who made it work the way it did.

Regulation

+1

Small businesses are scratching their head at how banning surcharges can be good for them

Small businesses are scratching their head at how banning surcharges can be good for them

A wide range of businesses and small business groups are convinced that the RBA has kicked an own goal on inflation with an April Fool’s joke that is not funny.

Merchant Service Fees

+3

The settlement infrastructure that triggered the fake home loans scandal is AML-free

The settlement infrastructure that triggered the fake home loans scandal is AML-free

About 90,000 new entities including property settlement monopoly PEXA, brokers, accounts, lawyers will fall under AUSTRAC compliance from July - as PEXA eyes the New Payments Platform.

Digital & Online

+1

Leaked list reveals high risk NPP customers

Leaked list reveals high risk NPP customers

Cuscal, Westpac, Zepto and ANZ have been told to keep a close eye on more than two dozen companies in the remittance and money transfer, securities with investments and gambling sectors that feature on a leaked “high risk” list of merchants they connect to the financial system via the New Payments Platform.

Digital & Online

+2

Payments fees surge as oil accelerates inflation

Payments fees surge as oil accelerates inflation

Higher ticket prices are creating a surge in payment fees for small businesses, in an economy that Commonwealth Bank and others believe will see the Consumer Price Index rise above 4%.

Merchant Service Fees

+1

Bluesfest collapse triggers refund confusion

Bluesfest collapse triggers refund confusion

Due to a rare ticketing arrangement Stripe and PayPal are now on the hook for millions in refunds via delayed card chargebacks, after the merchant, Bluesfest Enterprises, went belly up.

Digital & Online

+2

Little action on illicit tobacco instore and online payments as “wars” escalate

Little action on illicit tobacco instore and online payments as “wars” escalate

With illegal tobacco being couriered around the country by Australia Post on the back of online payments, only CBA and Tyro appear to be taking noticeable action as the Federal Coalition sets up its own tobacco taskforce.

Digital & Online

+1

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